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FAQs

  • What payment methods do you accept?

    When purchasing from our candy shop we accept all major credit and debit cards, including but not limited to Amex, Express, Mastercard, and Visa. Additionally, we accept payment via PayPal for online orders.


    When shopping in-store at our candy shop we also accept cash payments.


    If you do not see your preferred method listed, please give us a call today for some assistance.

  • How do I pick up my order?

    Look for an email stating that your order is ready for pick-up. Please pick up your order within three days of receiving the email.

  • What if my product is wrong or damaged?

    We apologize if you receive the wrong order from our candy shop. Please give us a call or come on in for assistance so we can help find a solution.

  • How should I store the product?

    All of our products should be stored at room temperature. In a cabinet or pantry is best, and make sure to keep them out of the refrigerator or freezer.

  • Are any of your products nut or gluten free?

    Unfortunately, they are not at this time. All of the same equipment is used to make all of our products.

  • Privacy Policy

    Our candy shop does not sell your information to any third parties. Our website is 100% secure and we only ask for your contact information, such as phone number and email, so that we can contact you about your order, or if you have any questions. We do not sell this information. We do not require any other additional information such as social security numbers. At check-out, we require credit card information for payment processing, but this information will not be stored or shared by the company. Personal information such as name and address will also be kept private under our privacy policy guidelines.

  • Terms of Use

    All images and information on this website are either property of Freese's Candy Shoppe or licensed. When visiting our candy shop all customers are agreeing to appropriately use all content and follow all copyright laws. If any image or content is found to be used without permission legal action may be brought against the offender.

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